Termes et conditions

General terms and conditions

SERVICE CONTRACT FOR THE END USER OF THE VÉLO-TRANSIT PLATFORM

This service contract for the end user ("Contract") governs your relationship with the Vélo-Transit website and platform (hereinafter referred to as "Service") operated by 9401-4990 QUÉBEC INC. (hereinafter referred to as "Vélo-Transit," "We," "Our," or "Us"). Vélo-Transit may also be the service provider for your property manager and various merchants (hereinafter referred to as "Merchants") from whom you may purchase services using the Service.

This Contract applies to the Service you are authorized to use as long as this Contract is in effect. You acknowledge that your purchases/rentals using the Service may be subject to additional terms and conditions imposed by the Merchants and made available to you prior to your purchase/rentals.

Your access to and use of the Service are based on your acceptance and compliance with this Contract. This Contract applies to all users and others who access or use the Service. If you do not accept these terms and conditions, in whole or in part, please do not use the Service.

PLEASE NOTE THAT, EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, (I) VÉLO-TRANSIT AND/OR YOUR MERCHANT DO NOT PROVIDE WARRANTIES FOR THE SERVICE, AND (II) THIS CONTRACT CONTAINS CLAUSES THAT LIMIT THE LIABILITY OF VÉLO-TRANSIT AND MERCHANTS.

Liability Regarding Stored Bikes

You acknowledge and agree that, although Vélo-Transit provides secure facilities for bike storage, Vélo-Transit cannot be held responsible for bikes stored in the lockers. Users remain fully responsible for their bikes when using Vélo-Transit facilities to secure their bikes. This includes, but is not limited to, any loss, damage, or theft that may occur while the bike is stored. We strongly recommend users take all necessary precautions to ensure the safety of their bike.

CREATION OF A VÉLO-TRANSIT SERVICE ACCOUNT

You can sign up and create your personal account ("Account") using your email address and creating your own password.

CONTENT OF THE VÉLO-TRANSIT ACCOUNT

The data stored in your Account may include the following personal information:
Name, Title, Email address, Mobile phone number, Preferred language, Parking number, Registration number, Lockers, Access keys, Subscription, Rental history.

All information relating to your order and purchase history is retained by Vélo-Transit for a period of seven (7) years; including, but not limited to, your name, the date and time each of your orders was placed, the details of your orders, the frequency of your orders, purchase amounts, your email address for order delivery, and your mobile phone number.

YOU ARE RESPONSIBLE FOR YOUR VÉLO-TRANSIT ACCOUNT

You are solely responsible for all activities that occur with your email and password ("Credentials") and you are responsible for ensuring that only you use your Credentials to access your Account. You are responsible for maintaining the confidentiality of your Credentials and are also responsible for all uses of your Account with those Credentials, whether or not such uses are authorized by you. You must immediately inform Vélo-Transit by email at info@velotransit.ca if the security of your Account has been compromised in any way. Vélo-Transit or the Merchants are not obligated to verify the identity or right of access of any person using your Credentials to access your Account. Non-personal accounts are prohibited under the Service.

PURCHASES

If you wish to purchase a product or service made available by the Service ("Purchase"), you may need to provide certain relevant information for your Purchase, including, but not limited to, your credit card number, expiration date, and CVC number of your credit card, as well as your billing address. You represent and warrant that: (i) you have the legal right and capacity to use any credit card or other payment method in connection with any Purchase; and (ii) the information you provide to us is true, correct, and complete.

By submitting this information, you grant us the right to provide this information to third parties, on a need-to-know basis, for the purpose of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain...